Nearly half a million personal loan and credit card customers are in line for a windfall after a raft of lenders agreed to repay over £149 million in interest and charges following paperwork errors.
Customers of newly-created TSB have voted it the worst bank for customer service, according to the latest Banking Service Index from MoneySavingExpert.com.
Santander customers who use the bank's agencies will have to travel to branches instead from October, after it announced plans to close all 139 outlets in rural and suburban areas.
If you've been hit by the floods and are struggling with emergency costs and mortgage payments, you may be able to get help after leading banks announced support measures.
Consumers are being warned to never give out their Pin after a fresh wave of reports about a "courier scam", which criminals have used to steal millions of pounds from victims in recent years.