MoneySavingExpert News
Barclays
Santander has once again been ranked the worst bank for service by an overwhelming margin, according to a poll of over 9,000 MoneySavingExpert.com users.
15 November 2010
A consumer watchdog has called on the regulator to make its complaints data clearer to help the public understand how their bank or financial firm is performing.
22 October 2010
The cost of five-year fixed rate mortgages is at its lowest ever level, prompting some brokers to suggest borrowers should snap them up soon.
19 October 2010
A ban on the sale of payment protection insurance (PPI) at the same time as credit cards, loans and mortgages will go ahead, the competition watchdog said today.
14 October 2010
Lloyds Banking Group has been joined by many of its rivals in freezing payment protection insurance (PPI) claims.
13 October 2010
Barclays is top of the bank complaints league table with more complaints per customer than any of its major rivals.
30 September 2010
Santander has apologised for its abysmal service over recent months and has pledged to improve the customer experience for its 25 million account holders.
28 September 2010
Barclays has been named and shamed as the high street bank that wrongly rejects the highest proportion of complaints from angry customers.
14 September 2010
HSBC has pledged to increase the supply of £5 notes in its cash machines.
3 September 2010
Santander tops the banking hall of shame as we reveal MoneySavingExpert.com users overwhelmingly rate it worst for customer service.
12 August 2010
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