Complaints about financial firms to the independent Ombudsman Service were up by 18% during the second half of last year, after many banks and other providers wrongly rejected consumer gripes.
Borrowers with a mortgage where the interest is calculated once a year could save hundreds of pounds by overpaying in the next two weeks, brokers insist.
A ban on the sale of debt insurance is still at least a year away after the Competition Commission (the CC) revealed it will only lay out its next steps to protecting consumers next summer.
More than 300 homeowners who claim the mortgages they took out were "unfair" have been given the right to bring a group action against Barclays and Bank of Scotland.
6 October 2009
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