Flexible train season tickets will be available to buy across England from next month, as part of a wide-reaching Government shake-up of rail fares. A new refund system for delayed and cancelled trains has also been announced.
Some train passengers have been left unable to buy or renew their railcards online for weeks, due to ongoing "technical issues" with the Railcards website following a major update. If you've paid for a railcard you haven't received or are struggling to buy one, here's what to try.
Virgin Trains has proposed making seat reservations compulsory on long-distance trains, saying it would cut overcrowding and guarantee every passenger a seat.
Commuters travelling on the worst affected routes during May's timetable chaos should receive a discount on next year's travel, a group of MPs has said.
Passengers who are given a penalty fare despite having a genuine reason for not having a valid train ticket will now be able to go to an extra stage of appeal where 'mitigating circumstances' will be considered, the Government has announced.