Chris Knight

Assistant Editor – Utilities

Chris specialises in broadband, energy and mobiles, bringing a wealth of expertise to MoneySavingExpert, which he joined in August 2016. Initially supporting users of Credit Club and Cheap Energy Club, he has since progressed to become the Utilities Assistant Editor. In this role, he's covered key topics such as the Energy Price Cap, mobile roaming, the 3G network switch-off, and Fibre to the Premises (FTTP) broadband. Chris has also contributed to the development of useful tools, including the Energy Price Cap Calculator, Cheap Mobile Finder and the revamped Broadband Comparison tool.

Before relocating to London, Chris volunteered with Citizens Advice and the Trussell Trust, experiences that reflect his commitment to helping others – a passion he continues at MSE.

In his free time, Chris is often found cycling, enjoying the sense of freedom it brings. He also has a love for good food, coffee and aperitifs, and capturing everyday London scenes through his photography.

Latest from Chris Knight

Users often tell us they'd like to switch their broadband provider but don't as they worry about losing the email address connected to their account. But those who don't switch often overpay by £100s/year, so if the prospect of moving it, or losing it altogether fills you with dread, here's what you can do.

22 July 2024

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Broadband, mobile and pay TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract from January 2025, regulator Ofcom has confirmed. But, as MoneySavingExpert.com (MSE) founder Martin Lewis has warned, the new rules will still allow for above-inflation price rises.

18 July 2024

Broadband, mobile and pay TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract, under proposals put forward by the telecoms regulator. But while MoneySavingExpert.com (MSE) founder Martin Lewis has welcomed the move, he has also called on Ofcom to ensure any rises are never above inflation.

12 December 2023

Lycamobile users face service disruption following a cyber-attack – here's what you need to know.

Some Lycamobile customers have been unable to make or receive calls or top up their pay-as-you-go accounts after the Sim-only mobile provider confirmed it had been hit by a cyber-attack. Details are scant at this stage, but here's what we know for now.

3 October 2023

If you've got an old mobile handset you may soon lose internet access. Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow. Here's how to check if your handset is impacted and what you need to do about it.

6 September 2023

If you're heading to Europe this summer, check your mobile provider's roaming policy before you go – or you could get stung with unexpected charges. New MoneySavingExpert.com (MSE) research reveals how some networks limit the amount of data you can use for free when travelling – even if you have roaming as part of your bundle – and not all providers make it clear that they do this.

23 July 2023

Mobile providers will be forced to send mandatory roaming alerts to travellers under new plans outlined by telecoms regulator Ofcom today. MoneySavingExpert.com has repeatedly called for consumers' roaming rights to be increased after protections ended following Brexit – and we now want to see these new rules brought in as quickly as possible.

19 July 2023

BT customers will no longer be able to get a discount on their home phone and broadband line rental by paying for a year upfront as its 'line rental saver' product is being axed for new sign-ups and renewals from 21 July. If you currently use it, you won't pay any more until your contract expires after this date, but when it does you'll be switched to paying line rental monthly – meaning you'll lose the £20 a year saving.

3 July 2023

Virgin Media's broadband customers have been hit by a widespread email outage this week, leaving users unable to send or receive emails. Here's what you need to know if affected.

22 June 2023

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Plusnet Mobile is closing down in the "coming months", which means all of its customers need to switch provider if they want to keep using their handsets – particularly if they want the same phone number.

22 May 2023

Virgin Mobile customers will start being migrated to O2 plans from March this year, Virgin Media O2 has revealed, with millions of mobile customers affected. Here's what you need to know.

13 January 2023

Energy regulator Ofgem has announced today that it will be reviewing whether to update the energy price cap more frequently in future as a result of the "unprecedented rise in wholesale market prices and volatility". This follows its decision yesterday to increase the price cap by 54% – adding a typical £700 a year to the bills of 22 million households from April.

4 February 2022

Tens of thousands of Three mobile users are set to lose a perk that allows them to roam at no extra cost in 71 countries. MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit. It's a U-turn from Three, which had said it would keep inclusive roaming for those on older contracts.

21 January 2022

Jobseekers may be able to get six months' worth of free broadband from TalkTalk under a new partnership with the Government and Jobcentre Plus. Following a successful trial, it's now been rolled out nationwide and with no contract, there's no obligation to continue after the six months is up. We explain what you'll get under the initiative and how to apply.

27 September 2021

Tech giant Apple has just unveiled its new handset range, the iPhone 13, 13 Mini, 13 Pro and 13 Pro Max, while cutting the price of the now-older iPhone 12, 11 and SE. Buying a new iPhone is never MoneySaving and early adopters usually pay the most. We've got some tips on how to cut costs below.

13 September 2021

Sky customers should check now if they are overpaying for their TV package, after the firm admitted it hasn’t been sending out end-of-contract notifications despite the regulator Ofcom insisting it should have been.

18 May 2021