Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Helen is a judge for Headline Money Awards 2026

Recent coverage:

Is the Lifetime ISA fit for purpose in London? BBC news

Latest from Helen Knapman

Fewer students have applied to start university this year says admissions body Ucas, raising concerns it's down to confusion over higher tuition fees.

30 January 2012

Up to 16,000 vulnerable households could miss out on help from a Government scheme to help cut their energy bills, lobby groups are warning.

27 January 2012

O2 says it has now fixed a data breach which saw mobile internet users' phone numbers given out to websites.

26 January 2012

Taxpayers have been given longer to avoid a £100 fine for filing their self assessment return late, because of a strike by HM Revenue and Customs (HMRC) staff.

26 January 2012

Consumers with gift cards for fashion retailer Peacocks can no longer use them as the company has gone into administration.

25 January 2012

Petrol prices look set to rise at the pumps, bringing more pain for hard-pressed motorists, warns the AA.

20 January 2012

Four million Virgin Media customers who get broadband via cable will get faster internet speeds for free.

19 January 2012

Consumers using unauthorised overdrafts find it virtually impossible to calculate how much their bank or building society would charge them or compare fees between providers, research from consumer group Which? has found.

17 January 2012

17 January 2012

New switching bribes mean for the first time five major providers have hardcore promotions vying for the coveted best-buy crown.

10 January 2012

Sports fans who no longer want their London 2012 Olympics or Paralympics tickets can sell them from today.

6 January 2012

It could be tougher to get a mortgage over the next three months, a Bank of England survey of lenders has found.

5 January 2012

Most money transfers will go through within one working day from this week, under a new EU directive.

4 January 2012

The Government today said it would consider making financial education a compulsory part of the school curriculum.

15 December 2011

The Office of Fair Trading (OFT) is to carry out an investigation into the controversial payday loan industry in the new year, it confirmed this week.

14 December 2011

Banks could be made to display clearer information on how much compensation savers could claim in the event of an institution failing, under new proposals.

14 December 2011