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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Helen is a judge for Headline Money Awards 2026

Recent coverage:

Is the Lifetime ISA fit for purpose in London? BBC news

Latest from Helen Knapman

iphone4s
O2 now allows phone users to lease the new iPhone 4S to save on huge upfront costs.
13 December 2011
gasstove
Complaints about energy firms have jumped over recent months, with EDF the most complained about firm, figures reveal today.
9 December 2011
20poundnotes
Labour MP Stella Creasy has stepped up her calls for a cap on the cost of short-term, high interest loans, as new figures reveal 3.5 million Britons expect to need a payday loan in the next six months.
7 December 2011
shoppingbags2
Consumers who buy gift cards or vouchers for themselves or as a Christmas present have been urged to double-check the stability of the retailer before splashing out, to minimise the risk of losing cash.
6 December 2011
safe
Bank of Cyprus savers in the UK could get better protection for their cash, as the firm plans to formally become a UK bank .
5 December 2011
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Lloyds TSB basic bank account holders will soon get access to more ATMs after it announced a partial U-turn over its controversial blocking of withdrawals, following pressure from MPs.
2 December 2011
fingers typing on typewriter
Daily deals site Groupon is being investigated by the Office of Fair Trading (OFT), as the site has repeatedly broken advertising rules.
1 December 2011
gasstove
Ofgem has today published proposals for simpler energy tariffs.
1 December 2011
bt_logo
BT will raise prices by up to 5% for millions of landline customers this Saturday.
30 November 2011
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Lenders and estate agents say the Government could have helped first-time buyers by extending their stamp duty 'holiday' in yesterday's Autumn Budget Statement.
30 November 2011
ocado
Online supermarket Ocado offers discounts to shoppers who pay for its 'Total Saving Pass' scheme giving customers up to 15% off certain items, but is it worth buying?
29 November 2011
halifax_atm
Halifax has launched what is believed to be the first ever 'rate for risk' 0% deal. While long term credit cards APRs normally vary with successful applicants' credit scores, until now 0% deals were fixed for all. It's feared if more firms go this way, it could set a worrying precedent for borrowers.
29 November 2011
train_in_station
Regulated rail fares will rise by 6% in the new year, not the expected 8%.
29 November 2011
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Automatic pensions enrolment for small businesses is to be delayed a year, Pensions Minister Steve Webb said today.
28 November 2011
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The so-called 'free' banking system in the UK is a myth and has led to "damaging decisions", the regulator claims.
25 November 2011
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Borrowers are to be better protected from dodgy credit brokers, as the Office of Fair Trading (OFT) has today published new guidance setting out standards it expects.
24 November 2011